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Nuisance or convenience? Most people like getting an update about cheap airline tickets or other deals, but to most of us, SPAM is an unwanted invasion of our e-mail boxes. We'll talk about how to avoid unwanted SPAM, how to do mass mailings that don't stink of it, and whether the government should get involved in regulating SPAM. Laura's guests are James McKim, President of ISRG Inc. and Vice-Chair of SwANH (Software Association of New Hampshire) www.isrginc.com and Mark Timney, assistant professor of journalism, Keene State College www.keene.edu.