Laid-Off Jac-Pac Workers Search for Work

Job hunting is never easy. You need a good resume, networking contacts, and someone to cheer you on when you get discouraged. The former Jac-Pac employees also need English-as-a-Second-Language classes, translation services, and training - but at least they have the new Worker Assistance Center in downtown Manchester.
CALDERON :02 ¿antes de JacPac, donde trabajas?... FADE UNDER

Earlier this week, one of the center's new job placement counselors, Rafael Calderon was helping a job-seeker compose a resume. Like some of his clients, Calderon emigrated from the Dominican Republic, and struggled to learn English far from home. He knows finding a job will be isn't easy for new immigrants with few skills. But he's full of confidence and encouragement. He tells them that self-esteem and a firm handshake is just as important as speaking English.
CALDERON :27 Puedes decir, mira, yo era supervisor. Cuando vine aqui por ingles conseguir un trabajo en un factoria. Pero tengo habilidades. Esto te pone en un nivel mucho mas diferente, que llenas una applicacion y esperar que te llaman, entiendes? Tu y yo vamos a trabajar en eso, ok?

VOICEOVER you can say to them, look, I was a manager. When I came here I had to take a job in a factory because I didn't speak English. But I have other abilities. This will put you on a different level than if you just fill out an application and wait for them to call you. So we'll work on this together, ok?

Calderon tries to put them at ease. He recommends taking the language pill that will teach them English automatically.
CALDERON :?? Y tienes te tomar esa píldora que te ensena ingles automaticamente. Hehehe!

If only there were such a miracle pill for Felix Soto. He stopped by the Worker Assistance Center with a handful of unpaid bills. He was injured on the job in January, less than a month before Tyson Foods closed down the Manchester plant. He hasn't received any of the workers' comp benefits he expected. But his first priority is finding a new job.
SOTO :16 yo estoy preparado para hacer cualquier tipo de trabajo - supervisor, produccion (son los ultimos trabajos que yo he tenido). Lo unico que quisa es por el ingles, porque el ingles mio es bien limitado.

VOICEOVER I'm prepared to do whatever kind of job: supervisory work, manufacturing - that's what my last few jobs have been. The only thing is English, my English is very limited.

Soto moved from New York City to Manchester about a year ago. Rents are cheaper here, and he says he was lonely in Brooklyn, life is easier here. He lives with his parents and sends money home to his grandparents in the Dominican Republic and to his wife and son in Puerto Rico.
SOTO :14 vine con la ilusion de progresar y encontrar un futuro para los mio alla en mi pais, y estoy luchando para eso. Tengo muchas illusions metas, espero conseguir un buen trabajo y ahora estoy fuera de trabajo.

VOICEOVER I came with the hope of finding a better future for my family in my home country. That's what I'm fighting for. I have a lot of hopes and goals – I want to find a good job and now I'm out of work.

Like most of the laid-off Jac-Pac workers, Soto can’t wait to start English as a Second Language classes. But the job center has to put the E-S-L contract out to bid first – and classes won't start for a couple of weeks. In the meantime, he just wants work. Job counselor Calderon says he hears the same thing from many of his clients.
CALDERON :08 I have a personal interest to get these people back on track, because they want to work. … You ask them what help they need, they say I don't need help I need to work.

Calderon wants to tell local companies that hiring immigrant workers is a good investment – what they lack in English skills, they make up for in hard work.
CALDERON :16 You get 5-10 people and one person who speaks English and those 10 people will give you better results, better work quality, because they're trying to prove something to you. I need to find a way to convince companies to give these people a chance.

About a quarter of the Jac-Pac workers don't speak English. 40% say Spanish is their first language. The rest speak Arabic, Vietnamese, Cambodian, Bosnian and a handful of other languages. At first, workers were reluctant to come to the job center. Calderon says there was some mistrust, and lots of rumors.
CALDERON :22 people come in expecting $, they're saying we're told you were getting all this money from jac-pac for us. Number 1, it's jac-pac is not giving $, it's the government. Second, the money's being used to help them help themselves. What you want to do is educate yourself. I say Everything's possible if you put your mind to it.

About 100 former Jac-Pac employees have found new jobs. Now the center is focusing in on the harder cases – the workers with fewer skills, no English, no drivers license or transportation. Job Counselor Emily LaBlonte speaks French (with a Canadian accent) and translates for her clients from Togo (who speak French with West African accents).
LaBLONTE :18 they're moving out of their own apts into family or friend. They're regrouping. Trying to survive in the short term, still unemployed. They're not reaching out to agency. These are the folks are not showing up on anyone's radar. That's our concern.

LaBlonte says immigrant workers tend to help each other out, so if she can reach out to one person – maybe the woman who translated for her colleagues at Jac-Pac, or the man with car who carpooled with friends – they'll bring others to the job center. She says working at the job center is like working at the United Nations.
LaBLONTE :25 In NH it's so white and so European. For someone like myself, a NH native, it's very striking to see that these people do exist here. Yes, they are a minority, but they're a hidden population. You can live your life in city of Manchester and never run into these people, but they're here and they're working and contributing.

And they're heading back to work – one by one. Lablonte says that about every day, someone comes in with good news about a new job. Earlier this week it was Michael Kuda, a refugee from Sudan. He says the new job came just in time.
KUDA :23 I was in a difficult of money. My wife get a new baby, I don't know how to help myself, employment security didn't pay me until today. They say they're going to send check this week. Every day I open my mailbox 2-3 times looking for check, nothing, I don't know what's going on. it's better I will find job and help myself.

Kuda says he'll be working the second shift at a fan factory in Bow. That way he can take classes in the morning, get his G-E-D, and move on to a better job.
KUDA :12 I'm looking on internet, job sites. All need to have high school diploma, or EGD, if you don't have that they cannot qualify your application to get the job.

LaBlonte says Kuda was one of the easier workers to place, he speaks English, he has a car, and his wife takes care of their five children. Kuda says he'll continue looking for a better job. He earned 9-25 an hour at Jac-Pac, but his new job only pays 8 dollars an hour.
For NHPR News, I'm RMD, in Manchester.