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Wed March 5, 2014
Alton School Among New Customers Complaining About Fred Fuller Oil
Complaints have surfaced again from customers of a New Hampshire home heating oil company about delays in fuel deliveries and in contacting the business, including a school in Alton where 150 students went much of one day without any heat.
Superintendent Bill Lander in Alton tells WMUR-TV he called Fred Fuller Oil 10 times Monday and either got a busy signal or no answer. Once, the number was disconnected.
The district was eventually able to get through to the Hudson-based company and get oil.
A company spokesman said the problem plaguing its phone system has been fixed again and it is taking care of deliveries.
Last month, Fuller agreed to reimburse the state nearly $21,000 for an emergency hotline for customers.