Newscast
7:59 am
Wed March 5, 2014

Alton School Among New Customers Complaining About Fred Fuller Oil

Complaints have surfaced again from customers of a New Hampshire home heating oil company about delays in fuel deliveries and in contacting the business, including a school in Alton where 150 students went much of one day without any heat.

Superintendent Bill Lander in Alton tells WMUR-TV he called Fred Fuller Oil 10 times Monday and either got a busy signal or no answer. Once, the number was disconnected.

The district was eventually able to get through to the Hudson-based company and get oil.

A company spokesman said the problem plaguing its phone system has been fixed again and it is taking care of deliveries.

Last month, Fuller agreed to reimburse the state nearly $21,000 for an emergency hotline for customers.

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