FairPoint Communications has agreed to hold public meetings around New Hampshire to discuss its service levels as part of a $13 million contract to provide Internet and telecommunications services for the state.
The Executive Council approved the contract Wednesday after putting it off last month due to service concerns. About 1,700 FairPoint workers in Maine, New Hampshire and Vermont have been on strike since October over stalled contract negotiations, and the state has received increased complaints about services during the strike.
Democratic Councilor Colin Van Ostern asked FairPoint's state president, Pat McHugh, to hold at least one public hearing in all five executive council districts to address service concerns with customers.
FairPoint will provide services for the state through 2020.
FairPoint executives and workers have returned to the bargaining table.