The number of health insurers in New Hampshire shrank by one this morning with the news that the state’s two largest players, Anthem and Cigna, have agreed to merge in a deal worth more than $48 billion.

Aaron P. Bernstein Getty Images

Anthem is partnering with Southern New Hampshire University to offer a free college education to all its employees.

Two years ago, Anthem Blue Cross and Blue Shield in New Hampshire started a pilot program with SNHU’s College for America, which helps working adults complete a bachelor’s or associates degree for $2,500 per year or less. Now Anthem New Hampshire’s parent company, which operates in 14 states, will expand the program to any employee working more than 20 hours per week.

CyberHades / Flicker/CC

A recent breach at insurance giant Anthem compromised the personal information of as many as eighty million Americans including more than six hundred thousand granite-staters. It was just the latest hacking attack of a major company, following Home Depot and Target. We’ll look at why this keeps happening and what protections show promise.


 An insurance company and a group of medical providers are teaming up to start a new insurance company in New Hampshire.

The new company is a partnership between Massachusetts-based Tufts Health Plan and Granite Healthcare Network – the parent company for Catholic Medical Center, Concord Hospital, Wentworth-Douglas Hospital, LRGHealthcare, and Southern New Hampshire Health System.

Tufts Health Freedom Plan will begin selling insurance to employers. The company is considering selling in the individual market too, including on the federal healthcare exchange.

via WUKY

  Anthem Blue Cross Blue Shield now says 667,866 people in New Hampshire are affected by a recent data hack, or about half the state.  That figure includes former Anthem members.

Last month, Anthem revealed hackers tapped into a national database with the personal information of 80 million people.

Aaron P. Bernstein Getty Images

Following a recent hack of Anthem Blue Cross and Blue Shield, the insurer is gearing up to offer free credit monitoring services to members.

Anthem says it’s still unclear how many people’s data was stolen, so the company is acting as though all of its 290,000 members in New Hampshire are impacted. Hackers had access to personal information like social security numbers, addresses and phone numbers, but not medical or credit card data, according to Anthem.


A massive cyber-attack has exposed the personal information of tens of millions of Anthem members, including in New Hampshire.

Right now Anthem is assessing the damage. The company is cooperating with the FBI, notifying members, and it has hired an independent firm to investigate the hack, which hit as many as 80 million members in 14 states.

Hackers took Social Security numbers, birthdays, addresses, email, income and employment information. The company says no medical or credit card data was taken.

Saturday marked the beginning of the second round of open enrollment for health insurance under the Affordable Care Act. And in New Hampshire that means a lot more options this time around for the nearly 100,000 residents without insurance.

Here's the problem: five insurers offering forty plans, each with varying premiums, deductibles, coinsurance, and co-pays. Who could blame you for being confused?

Maine Community Health Options

One of the new insurers set to begin offering plans on New Hampshire’s health care exchange next year announced its rates Thursday.

Maine Community Health Options is one of five insurance companies offering plans in 2015.

The non-profit, member-run co-op, was the first to announce its rates, saying it will offer ten different plans and will include all of the state’s 26 hospitals in its provider network.

Dr. John Yindra, the company’s Chief Medical Officer, says people with chronic conditions will be able to choose from a range of plans, and costs should be low.

Maine Community Health Options

A health insurance cooperative based in Maine has received $67 million federal loan to expand into New Hampshire’s healthcare exchange.

When the federal healthcare marketplace opened in 2013, Maine Community Health Options made waves when it grabbed a whopping 83 percent market share in Maine. The small cooperative outcompeted Anthem - the only other insurer on Maine’s marketplace at the time, and currently the only insurer on New Hampshire’s healthcare exchange.

Sara Plourde

 In the pitched political battle over the Affordable Care Act, Republicans and Democrats seem to have found common ground on one issue: Anthem’s so-called narrow network of providers.

From GOP Senate candidate Scott Brown to Rep. Carol Shea-Porter, a wide array of voices have complained that Anthem’s decision to exclude 10 hospitals from its plans sold through the new federal health exchange harms patients.

On Wednesday, one of those patients, an East Rochester woman named Margaret McCarthy, will get a long-awaited hearing on the matter at the state Insurance Department.

Todd Bookman / NHPR

The Insurance Department kicked off a series of public meetings on Wednesday looking into network adequacy standards, with a focus on health plans that exclude doctors and hospitals.

Anthem’s ‘narrow network’ plans—the only option available through so-called ObamaCare this year—left out 10 of New Hampshire’s 26 hospitals, forcing some consumers to switch doctors.

The Insurance Department found Anthem’s plans met the current standards for coverage, which take into account the distance patients must travel for care.

NHPR Staff

The state insurance department has postponed a hearing this week to consider a challenge to Anthem Blue Cross Blue Shield's network of providers covered under the Affordable Care Act.

Margaret McCarthy, a patient of Frisbie Memorial Hospital in Rochester, has asked the department to require Anthem to include Frisbie in the network. 

State To Hear Complaint Against Anthem ACA Plans

Mar 30, 2014

New Hampshire's Insurance Department will hear a complaint about the exclusion of a hospital from the network of providers covered under the Affordable Care Act.   A patient at Frisbie Memorial Hospital in Rochester says Anthem Blue Cross and Blue Shield's network is inadequate because it does not include Frisbie. Sixteen hospitals are in the network; 10 are not. Anthem has said the "narrow'' network keeps costs down and the state insurance department determined the network meets adequacy standards.    The department previously denied a petition by Frisbie and patient Margaret McCarthy.

Massachusetts-based Minuteman Health says New Hampshire’s insurance marketplace is "ripe for disruption."

Daniel S. Hurd via Flickr CC

Health insurance products sold in New Hampshire’s exchange would face public hearings under a bill passed by the Senate.

Supporters say the hearings will provide transparency about what exactly the plans cover, and which doctors and hospitals are participating. The move comes in direct response to Anthem’s so-called narrow network exchange plans that leave out 10 of the state’s 26 hospitals.

Lawmaker Seeks To Expand Anthem's Narrow Network

Jan 28, 2014
via WUKY

As the only company participating in New Hampshire's insurance exchange, Anthem is facing additional scrutiny for its decision to exclude 10 of the state’s 26 hospitals from the plans it’s selling under so-called Obamacare. 

Anthem Gives Customers More Time To Pay First Bill

Jan 15, 2014

Customers who bought health insurance in the new exchange are getting more time to pay their first month’s bill. Anthem Blue Cross says New Hampshire consumers who signed up before the deadline for coverage starting January 1st now have until the end of the month to pay their first month’s premium. The deadline was originally today.

Last week the company’s president acknowledged that many new customers still hadn’t received their insurance ID cards and that a help line was overwhelmed with calls.

NHPR Staff

Anthem Blue Cross says it’s extending the renewal date for canceled health insurance plans to December 16. 

Last month, the company sent cancelation notices to 22,000 New Hampshire customers because current plans didn’t satisfy stricter new protections in the Affordable Care Act. Customers looking to renew originally had until November 15 to start the process, though that deadline was pushed back to December 1. Today's announcement gives policyholders an additional two weeks.

Anthem Blue Cross says it’s extending the renewal date for customers who buy individual policies. The state’s largest health insurance company informed brokers earlier this week that current policyholders who want to keep their plans will have until the end of the month to renew,  a two week extension from the original deadline of November 15.

Todd Bookman / NHPR

When Michael Justice was laid off from a local college last year, he lost a job he liked, a paycheck he needed and an insurance plan he relied on.

At 63, he’s now buying a policy to cover him and his wife. The bill every month is $1,638.

“It’s more than we pay for mortgage, its more than we pay on property taxes, which in New Hampshire is saying a bit,” says Justice. “It’s more than we pay for heating oil, more than we pay for electricity, more than we pay for water.”


Enrollment begins soon for the on-line health insurance “exchanges” or marketplaces. So far, in this state, only one insurer is taking part…with a product that offers lower cost but a narrower network.  We’ll look at the rollout of this one component of Obamacare.and what it could mean for the Granite State.


Anthem Blue Cross is defending its move to reduce the number of hospitals in its network for individuals buying coverage through the new health exchange marketplaces. 

The state's largest carrier and only company to participate in the exchange is dropping ten New Hampshire hospitals from its provider network for all individual policy holders. That includes plans bought both inside and outside of the new health exchange marketplace that rolls out October 1st. It doesn’t apply to employer-sponsored plans or plans for some Medicare recipients.