How much tip do you typically leave for your server when you dine out? Maybe 20% if the service is good? 18% if you can do the math? The New York Post reported last year that many diners in that city leave a 25% to even 30% gratuity to their bill. Tipping is meant to incentivize and reward exceptional service, but a new movement proposes that the quest for the mighty tip is at the root of some problems in the restaurant industry. Bruce McAdams is a seasoned restauranteur and professor leading the Sustainable Restaurant Project at the University of Guelph in Ontario, Canada…he gave a Ted-X talk last year on the problems with restaurant tipping.
It’s been a pretty big couple of weeks for Amazon.com. First, President Obama chose one of the company’s fulfillment centers as a backdrop for a speech on raising the minimum wage. Then, news broke that Amazon’s founder, billionaire Jeff Bezos, had purchased the venerable Washington Post. Amazon now has one hundred and twenty-six million monthly users. But they might want to start reading product reviews with a grain of salt. Cited as the largest single source of internet consumer reviews in 2010, the online giant is susceptible to a deceitful practice called astroturfing. When Susan Crawford’s book “Captive Audience” about the Telecom Industry was published in January, it attached a number of bad reviews later revealed to be fake…with a political agenda behind them. Our guest Mike Masnick weeded out these fake reviews and published an expose for Techdirt that reached the front page of Reddit. Masnick is the founder and CEO of Floor64 and editor of the Techdirt blog, we spoke with him about his findings.
The subjects of science, technology, engineering, and math are all the rage these days among politicians, business and education leaders who say we need more emphasis on these subjects to compete globally. But others say we’re going overboard on STEM and that society benefits from a broader approach that includes the arts, communication, and critical thinking.
Fred Kocher: President of the New Hampshire High Tech Council and founder and president of Kocher and Company, a marketing and communications firm.
Earlier this week, Yahoo!'s board of directors approved the tech company’s one point one billion dollar purchase of the micro-blogging site Tumblr, the latest move in CEO Marissa Mayer’s bid to revive the flagging tech company. The purchase has some Tumblr users up in arms, and others simply shrugging their shoulders at what just seems like the latest acquisition in the wake of so many to come before it.
Joining us to explain a bit more what the purchase of Tumblr means for Yahoo! and fans of the site is Lance Ulanoff, Editor in Chief at Mashable.
Hand-painted signs once dotted the landscape. They brought color, style, and distinction to stores and products, and were the nation’s first form of advertising…and today, with computer graphics and large-scale printing available for cheap, they are pretty much going the way of the horse and buggy… But a number of hand-painting holdouts are sticking with brushes – and are the subject of Sign Painters, a new documentary film about the craft directed by Sam Macon and Faythe Levine.
As federal lawmakers grapple with tighter gun control laws, business is good for the firearms industry.Across the country, gun dealers can’t keep them on the shelves, and manufacturers can’t keep up with demand. But how do these trends affect New Hampshire's economy?
Some employers are willing to try anything to incentivize employees to work harder and increase productivity. But what exactly are employees looking for in a job these days, aside from the pay? Business NH Magazine's annual competition identifies the top ten best New Hampshire companies to work for and what makes them so great. Matthew Mowry is editor for Business NH Magazine and he joins us to talk about who came out on top.
Black Friday has long been a post-holiday shopping tradition for many Americans. During the last several years, customers have found their favorite stores opening ever-earlier in anticipation of growing demand. This time around, employees are fighting back against the early hours.
More aging adults are stepping out on a limb and starting their own businesses, says a report from the Kauffman Foundation. In New Hampshire, the Small Business Association and AARP are working together to make sure these so-called “encore entrepreneurs” have the tools they need.
The recession had hit by the time Joyce Goodwin finished her temporary position as director of a school in Hudson. She was 54, and couldn’t find another job.