U.S. Sen. Jeanne Shaheen is asking the secretary of veterans affairs to help speed up payments to health care providers through the Veterans Choice Program.
Shaheen wrote to Secretary Robert McDonald on Thursday after PainCare, which operates 11 clinics in New Hampshire, announced it will no longer participate in the program starting next month. The company cited administrative challenges and delays in reimbursements.
The Veterans Choice program gives participants the option of receiving care in their local communities instead of at VA facilities. Shaheen says the reimbursement delays are not only inconsistent with federal law but have undermined confidence in the program among veterans, providers and the general public.
Both Shaheen and Sen. Kelly Ayotte have expressed concerns with the program's roll-out in New Hampshire.