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UPS Shifts Delivery Decisions From Driver To Computer

A United Parcel Service (UPS) driver loads a cart with boxes before making a delivery on June 17, 2014 in San Francisco, California.  (Justin Sullivan/Getty Images)
A United Parcel Service (UPS) driver loads a cart with boxes before making a delivery on June 17, 2014 in San Francisco, California. (Justin Sullivan/Getty Images)

UPS drivers have a lot of stops to make every day, and they’re under pressure to make those stops in the most efficient way, to save time and money.

The company is in the process of rolling out a new computer platform called Orion that would take decision-making away from the driver, which UPS hopes will bring dramatic cost savings.

Jason Bellini of The Wall Street Journal speaks with Here & Now’s Jeremy Hobson about what the new program means for UPS.

Guest

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