Six former employees and one contractor say Bank of America's mortgage servicing unit consistently lied to homeowners, fraudulently denied loan modifications and offered bonuses to staff for intentionally pushing people into foreclosure, according to a Salon.com report.
Whether it's a free upgrade on a hotel room or skipping ahead in the check-in line, many businesses give preferential treatment to some customers, hoping to make them more loyal. The practice often works — but a new study suggests that when we get perks we didn't earn, negative feelings can result. And they can make a surprise deal a little less sweet.
Christine Porter is hooked on the MyFitnessPal app. In October, after deciding to lose 50 pounds, Porter started typing in everything she eats, drinks and any exercise she gets.
"This is my main page here," says Porter. "It's telling me I have about 1,200 calories remaining for the day. When I want to record something I just click the 'add to diary' button. I'm on it all day either through my phone or through the computer."
Women in America's armed services will have new options for what units they can join in coming years, the Pentagon says. The military said in January that it will end its combat exclusion that set a minimum size for units in which women could be deployed; the limit kept many women away from front-line combat units. The shift means women could join elite forces such as the Army Rangers and Navy SEALs.
For the better part of 40 years, the disappearance of former Teamsters President James Hoffa has been a source of fascination on par with Bigfoot, the Loch Ness Monster and the aliens in Roswell, N.M.
If the FBI finds and identifies his body, as agents are currently trying to do just outside Detroit, it will end the mystery and ruin the suspense, says Bob Thompson, a pop culture professor at Syracuse University.
NPR has obtained [or invented, whatever] an excerpt of the draft script for Zack Snyder's much-rumored sequel to the hugely successful Man Of Steel. The script, which was found in a booth at the Coffee Bean and Tea Leaf on La Cienega, suggests that the distinctive tone set by Christopher Nolan's Dark Knight trilogy and adopted by Snyder's Man Of Steel will continue to inform the expanding cinematic universe of DC Comics characters.
The Boston Bruins have taken the lead in the NHL's Stanley Cup championships, beating the Chicago Blackhawks 2-0 Monday night in Boston. Interestingly, last night wasn't a tense, drawn-out reprise of Games 1 and 2 and did not require an overtime.
Who are you going to call for help when it comes to figuring out your health insurance?
Next year, when insurance marketplaces open under the federal health law and many job-based and individual plans have to meet new standards for coverage and costs, chances are that lots of people are going to need a hand navigating the system.
Depending on where they live, some will probably have an easier time of it than others.