Word of Mouth
1:35 pm
Wed March 26, 2014

Can I Return This?

Credit _Weidz via flickr Creative Commons

I decided to officially test the limits of a no-questions-asked return policy and recreated a few 'real-life' return scenarios to one of L.L. Bean's PR representatives. Here's his response:

Zach tests the limits of the L.L. Bean return policy.

You can hear the full segment, and Virginia's interview with Adweek's Robert Klara right here.

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